Privacy policy

Last updated: 28 August 2026

10 Million Women Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and share personal information when you visit https://www.10mwomen.com, contact us, make an enquiry, request a proposal, place an order or otherwise interact with us.

10 Million Women Ltd is the data controller responsible for the personal information described in this Privacy Policy.

10 Million Women Ltd is registered in England and Wales under company number 12691529, with its registered office at 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.

1. Information We Collect

The personal information we collect depends on how you interact with us and may include:

• your name and job title
• company or organisation name
• email address and telephone number
• billing and delivery addresses
• information you provide when making an enquiry or requesting a proposal
• information relating to an order, including products, quantities, personalisation and delivery requirements
• payment and transaction information
• communications between you and 10 Million Women
• information you provide through forms on our website
• technical information about how you use our website, including your IP address, browser, device information and website usage data

Where you provide information about another person, for example the name, telephone number or delivery details of a gift recipient or colleague, you are responsible for ensuring that you are authorised to provide that information to us.

We do not intentionally collect special category personal data through our website.

2. How We Collect Personal Information

We may collect personal information directly from you when you:

• contact us by email, telephone, through our website or through our Corporate Gift Concierge
• request information, samples or a proposal
• place or discuss an order with us
• provide artwork, delivery information or other information required to fulfil an order
• subscribe to or interact with our marketing communications
• otherwise communicate with us

We may also collect information automatically when you use our website through cookies and similar technologies.

In some circumstances, we may receive business contact information from third parties or publicly available professional or business sources.

3. How We Use Your Personal Information

We may use your personal information to:

• respond to enquiries and requests
• prepare proposals and discuss potential orders
• process payments and administer orders
• personalise and produce products
• arrange fulfilment and shipping
• communicate with you about an enquiry or order
• provide customer service
• maintain our business and financial records
• manage our relationships with clients, suppliers and partners
• improve our website, products and services
• protect our website and business against fraud, misuse or security risks
• send relevant business and marketing communications where permitted by law
• comply with our legal, regulatory, tax and accounting obligations
• establish, exercise or defend legal claims

4. Our Lawful Bases for Processing

Under applicable data protection law, we must have a lawful basis for using personal information.

Depending on the circumstances, we may rely on:

Contract. Where processing is necessary to take steps at your request before entering into a contract or to perform our obligations under a contract, including preparing proposals, processing orders and arranging fulfilment.

Legitimate interests. Where processing is necessary for our legitimate business interests and those interests are not overridden by your rights and interests. These may include responding to business enquiries, managing client and supplier relationships, improving our services, maintaining the security of our business and, where permitted by law, communicating with existing and prospective business contacts about our products and services.

Legal obligation. Where we need to process information to comply with a legal or regulatory obligation, including accounting and tax requirements.

Consent. Where we have asked for and received your consent for a particular use of your information. Where we rely on consent, you may withdraw it at any time.

5. Marketing Communications

We may use business contact information to communicate with existing and prospective clients about 10 Million Women, our products and services, events or other information that we believe may be relevant to their business.

We will only send electronic marketing communications where permitted by applicable law.

You can ask us to stop sending marketing communications at any time by using the unsubscribe link in an email where available or by contacting us at gifting@10mwomen.com

Opting out of marketing communications will not prevent us from sending communications that are necessary in connection with an enquiry, proposal, order or existing business relationship.

6. How We Share Personal Information

We may share personal information where reasonably necessary to operate our business and provide our services.

This may include sharing information with:

• the women-owned or co-owned businesses, suppliers, makers, manufacturers and production partners involved in fulfilling an order
• personalisation and printing partners
• shipping, courier and logistics providers
• payment processors and financial service providers
• Shopify and other providers that support our website
• email, cloud storage, IT, analytics and other technology providers
• professional advisers such as accountants, lawyers and insurers
• government authorities, regulators or other parties where required by law

We only share the information reasonably necessary for the relevant purpose.

For example, where a supplier or courier is sending an order directly to a client or recipient, we may provide the relevant name, delivery address, telephone number and other information required to complete the delivery.

We do not sell personal information.

7. Cookies and Website Analytics

Our website uses cookies and similar technologies to operate the website, remember preferences, understand how visitors use the site and improve its performance.

Some cookies are necessary for the website to function. Other cookies, including certain analytics or advertising cookies, may require your consent.

Where required, you can manage your preferences through the cookie controls available on our website.

You can also control cookies through your browser settings, although disabling certain cookies may affect how the website functions.

8. Third Party Websites

Our website may contain links to websites operated by third parties.

If you follow a link to another website, that organisation will process information in accordance with its own privacy policy. We are not responsible for the privacy practices, security or content of third party websites.

9. International Transfers

Some of our suppliers, partners and service providers are located outside the United Kingdom.

As a result, personal information may sometimes be transferred to or processed in other countries where necessary to provide our services or operate our business.

Where personal information is transferred internationally, we take appropriate steps to ensure that it is protected in accordance with applicable data protection law. Depending on the destination and circumstances, this may include relying on applicable adequacy regulations or appropriate contractual safeguards.

10. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining business and financial records and meeting legal, accounting, tax or regulatory requirements. Certain financial and transaction records may therefore be retained for the periods required by applicable tax and accounting laws.

The appropriate retention period depends on the nature of the information, why we collected it, whether we have an ongoing business relationship and any applicable legal requirements.

When personal information is no longer required, we will delete it or securely dispose of it where reasonably practicable.

11. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

12. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have the right to:

• request access to the personal information we hold about you
• ask us to correct inaccurate or incomplete personal information
• ask us to delete your personal information
• ask us to restrict how we use your personal information
• object to certain uses of your personal information
• request the transfer of certain personal information to you or another organisation
• withdraw consent where we rely on consent to process your information

These rights are not absolute and may be subject to exemptions under applicable law.

To exercise any of these rights, please contact us at gifting@10mwomen.com

We may need to verify your identity before responding to a request.

13. Complaints

If you have any concerns about how we use your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to complain to the UK Information Commissioner's Office or, where applicable, another relevant data protection authority.

14. Children's Privacy

Our website and services are intended for businesses and are not directed at children.

We do not knowingly collect personal information from children through our website.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, legal requirements or privacy practices.

When we make changes, we will update the "Last updated" date at the top of this page.

16. Contact Us

If you have questions about this Privacy Policy, how we use your personal information or would like to exercise your data protection rights, please contact:

10 Million Women Ltd
Registered in England and Wales
Company number: 12691529
Registered office: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ
United Kingdom
Email: gifting@10mwomen.com