Frequently Asked Questions

10 Million Women is a purpose-driven corporate gifting company based in London, with a mission to accelerate the growth of women-owned businesses. 

We curate and personalise gifts that create measurable impact for companies that want to do good.

We believe women grow stronger together. Our vision is to positively impact the lives of 10 million women and their local communities through the power of corporate spending.

We are a certified Social Enterprise in the UK, a business that makes a profit while contributing to a fairer society.

10 Million Women is certified by Social Enterprise UK and WEConnect International, and verified by People and Planet First.

Browse our collections for inspiration, then get in touch. Your Gift Concierge will look after everything from there, with one point of contact throughout.

You’ll hear from us the same working day to talk through your gifting requirements. We’ll then follow up with a selection of gift ideas, including lead times and costs, for you to review.

Minimum quantities vary with each product and the personalisation involved, and some of our gifts can be ordered in small numbers. You’ll find the minimum on each product page. For anything we source on request, we’ll confirm it as we shape your selection.

Our website shows a selection of what we curate. Through the community of purpose-driven, women-owned brands we’ve built, our Gift Concierge can source and personalise the right gifts for you.

Timings depend on the gifts and their personalisation. Once we know your deadline, we’ll include lead times with our gift ideas, and the more notice we have, the wider your choice.

Payment can be made by bank transfer or card, whichever is simpler for your finance team. Please note that card payments are subject to processing fees.

If your plans change, please email us at gifting@10mwomen.com as soon as you can. We’ll accommodate changes wherever possible, in line with our returns policy, though once an order is under way some adjustments may no longer be possible.

Many of our gifts can be personalised with your company logo, brand colours or both. Options include printing, embossing, debossing and embroidery, with Pantone colour matching where possible. We’ll recommend the most suitable personalisation method for each gift.

For every personalised order, we’ll share a digital mock-up for your approval before anything goes into production. A vector logo file gives the cleanest result.

We ship across the UK and internationally, whether your gifts are going to a single office or multiple addresses. Our team manages quality control and logistics, giving you one point of contact throughout.

Shipping costs vary based on the size, dimensions, and destination from the country of origin. Our gifting team will confirm the exact costs before you place your order. 

International import duties and taxes aren’t included in our quotes and remain the customer’s responsibility. As they vary from country to country, it’s worth checking the rates for your destination before ordering, and your quote will show where your order ships from to help you plan.

Once your order is on its way, we’ll email you an estimated delivery date. Deliveries usually take place Monday to Friday. While we do our best to ensure timely delivery, we cannot be held responsible for delays beyond our control, including those caused by couriers or customs.

When your order ships, you’ll receive a tracking number by email, though it can take up to 48 hours to update. Your Gift Concierge follows every order until it arrives and will resolve any delivery issue with the courier on your behalf.

Every gift in our collection comes from a women-owned brand. We carefully select each one for its quality, story and positive impact.

We’d love to hear about your brand. You’ll find everything about working with us, and how to apply, on our Gifting Partners page.