Frequently Asked Questions
Have a question? Email gifting@10mwomen.com
Ready to discuss your next project?
ABOUT 10 MILLION WOMEN
Who is 10 Million Women and where are you based?
We are a purpose-driven gifting company advancing gender equality and environmental sustainability through responsible gift giving. We help corporations align their corporate gifting with their CSR and ESG goals, creating a more equal future. We are in London, UK.
Why the name 10 Million Women, and what is your mission?
We believe women grow stronger together. Our vision is to positively impact the lives of 10 million women and their local communities.
Is 10 Million Women a non-profit organisation?
We are a UK-registered Social Enterprise, a business that can make a profit while also contributing to a fair society. We are committed to advancing gender equality and promoting responsible consumption to protect the planet.
What certifications do you have?
We are certified as a Social Enterprise in the UK and as a WBE (Women Business Enterprise) by We Connect International. We proudly display these badges on our website.
ORDERS
How can I place an order with 10 Million Women?
Browse our collection for inspiration and email us with your selection, number of gifts, destinations, and any personalisation required. If you do not find what you are looking for, our concierge team will source it for you from our network of female founders, free of charge.
How long does it take to receive a quote?
You can expect your quote within 24 hours. For branded merchandise, we can also provide a design mock-up with your logo and corporate Pantone colour for a preview of the final product.
Do you offer customisation? Can I add a gift message?
Our branded merchandise collection is fully customisable. Every gift includes a card sharing the story behind the product and the brand’s mission. These cards can also be fully customised with your logo and personalised message.
Can you help us curate gifts supporting local women-owned businesses?
We have built a network of purpose-driven, female-owned brands to curate gifts from. Send us your requirements and event locations, and we will get back to you within 24 hours.
Do you do hampers and gift boxes?
We can create custom gift boxes and hampers tailored to your budget and location, supporting local women-owned businesses. Please email us or fill out the 'Request a Quote' form to discuss your project
What if I want to cancel or modify my order?
If you wish to cancel or modify your order after it has been placed, please email gifting@10mwomen.com. We will accommodate your request whenever possible, in line with our returns policy. Please note that depending on the status of your order, it may not be possible to cancel or make adjustments.
SHIPPING
Where do you ship?
We ship worldwide. Your product(s) are shipped to you directly by the individual brand(s), therefore shipping times can vary and your order may arrive in multiple packages.
What are your shipping costs?
Shipping costs vary based on the size, dimensions, and destination from the country of origin. Our gifting team will confirm the exact costs before you place your order. Additionally, we can curate gifts from local female entrepreneurs near your event location
Are taxes and duties included?
Your order will ship directly from our brand partners and may incur import duties and taxes, depending on the destination. These fees are not included in the sales order, and any additional delivery costs are the customer's responsibility. Your sales quote will specify the shipment's origin for full visibility.
What is your delivery time?
We specialise in curating gifts for our corporate clients for both internal and external events (such as employee engagement, onboarding, client engagement, and conferences) as well as custom projects in hospitality, always striving to meet tight deadlines. Once the project is confirmed and items are dispatched from our brands, an estimated delivery time for each shipment will be provided in your order confirmation email. Deliveries typically occur Monday to Friday.
How do I check the status of my order?
When your order ships, you'll receive an email with a tracking number to check its status. It may take up to 48 hours for tracking details to update. While your gift concierge will monitor the order until delivery, please notify us immediately if you encounter any issues so we can coordinate with the couriers.
SOCIAL & ENVIRONMENTAL IMPACT
Do all your gifts support female entrepreneurs?
Yes, all of them. Our goal is to accelerate the growth of purpose driven independent women-owned brands and inspire future generations of female entrepreneurs.
We want to create a corporate gifting campaign supporting a cause in the country where our event takes place. Can you help?
Yes, our gifting team can design a corporate gifting campaign tailored to your event location and aligned with a specific cause in that country. We have built an extensive network of female led NGOs worldwide
I am a small women-owned business and would like to be part of the 10 Million Women community?
We’d be delighted to hear from you! Please visit our "Become a Partner" page to apply
